Return and Refund Policy
At Growtility, your satisfaction is our priority. If you're not completely satisfied with your purchase, you can initiate a return within 30 days of receiving your order.
- Return Eligibility: Items must be unused, in original packaging, and include a receipt or proof of purchase.
- Refund Process: Once we inspect your return, we’ll notify you of approval or rejection. Approved refunds are processed to your original payment method.
- Exchanges: Contact us within 7 days of delivery to exchange defective or damaged items.
- Return Shipping: Customers are responsible for return shipping costs unless the item was defective or incorrect.
For questions about returns or refunds, email us at support@growtility.com.