Frequently Asked Questions h

How long does shipping take?

Shipping typically takes 7-14 business days. All orders are processed within 1-2 business days.

Where do you ship to?

We currently ship within the U.S.

Is the Growtility Indoor RoboGarden easy to set up?

Yes! The Growtility Indoor RoboGarden can be set up in a few simple steps:

1. Add water and nutrients to the tank.
2. Insert soil sponges and seeds.
3. Adjust the settings on the smart control panel, and your garden will start growing.

What can I grow with Growtility?

You can grow a wide variety of plants, including herbs, vegetables, fruits, and flowers. Some popular choices are basil, lettuce, tomatoes, and strawberries.

How many plants can I grow at once?

The Growtility system allows you to grow up to 13 plants at the same time.

Is it noisy?

No, the water pump operates at less than 40dB, making it virtually silent and perfect for any room.

My water pump volume has become smaller.

This could be due to a clogged filter cotton. Disassemble the water pump and clean the cotton regularly.

The product doesn't turn on.

Check the power adapter for poor contact or damage. Re-plug the adapter or replace it if needed.

The touch buttons fail to work.

This is likely caused by a dirty or wet surface. Scrub and clean the surface.

The water pump is not working.

Ensure the water pump switch is on. If the problem persists, restart the pump function.

How do I clean my Growtility system?

Turn off the device when cleaning. Do not use corrosive detergents like benzene or solvents. A soft, anti-dust cloth is recommended for cleaning the surface.

Do I need to refill the water tank frequently?

Check the water level periodically and top it up as needed, especially if the water level drops below the recommended amount for plant growth.